The following terms and conditions are applied to bookings made by you through your usage of Indochina Holidays Travel.
When participating in Easy Rider tours in Cambodia it's essential to understand the terms and conditions that govern these tours. While specific terms may vary by tour operator, here are common elements you may find in the terms and conditions for Cambodia Easy Rider motorbike tours:
Deposit requirement:
When a booking has been confirmed a deposit of 30 % is required immediately of total tour cost . Please note that all deposits paid are non-refundable . The final payment will be received in Indochina Holidays Travel company’s office or your hotel upon arrival in USD cash to reduce any bank fees . Your booking will be confirmed after Indochina Holidays Travel company has received a 30% deposit from you. The confirmation and agreement of booking between us must be in writing via email .
When your booking have confirmed and your deposit has been done then your tour cost will be fixed if the inflation is a rise in the general level of prices of goods and services in an economy over a period of time. Indochina Holidays Travel company must be carried out as its planed.
Indochina Holidays Travel company’s bank account received in USD only.
Clients will cover all fees of money transfer to the bank accounts of Indochina Holidays Travel company followings bank fee as . 2.5 % by bank transfer – 4.5% by PayPal – 4 % by payment gateway of OnePay or 9pay.
Our Bank Account details
Beneficiary Name: BUI THI MAI LAN
Account No : (USD ) : 4573882270736
Bank name : MILITARY COMMERCIAL JOINT STOCK BANK ( MB Bank )
SWIFT code : MSCBVNVX XXX
Address : MB GRAND TOWER, 18, LE VAN LUONG STREET, TRUNG HOA WARD, DONG DA DISTRICT, HANOI, Viet Nam
Phone: ( +84 ) 1900 545426
www.mbbank.com.vn
Your information and details:
To avoid any booking complications, be sure to provide the correct personal information, including: full name (first name, last name), date of birth, nationality, passport number, passport issue date and expiry date.
Cancellation: the cancellation between us must be in writing:
If the trip is cancelled due to bad weather, resulting in flight cancellations or government restrictions on travel (for example due to flooding, war, tropical storm) then Indochina Holidays Travel company may be forced to cancel your trip.
There is no refound for arriving late or leaving a trip early.
In the event of a cancellation, Indochina Holidays Travel must be informed in writing. Cancellation fees are determined by the date we receive this notice. See below for our fee schedule:
- 30 to 40 days notice: money back guarantee after deposits
- 20 to 29 days notice: 25% of total payment after deposits
- 10 to 19 days notice: 45% of total payment after deposits
- 5 to 9 days notice: 65% of total payment after deposits
- 6 days or less (including no shows): 100% of total payment
* Clients are responsible for any bank fees incurred as a result of cancellation
* All prices and information listed on this website are subject to change and should be used for reference only
Booking Amendments:
If you wish to transfer one trip to another trip or transfer your booking to a third party, you must to notify us in writing at least 30 days prior to departure. Transferring to a third party is subject to approval by Indochina Holidays Travel company. Transferring must be requested within 20 days prior to departure .
Health and Safety
- Participants must disclose any health concerns or conditions that may affect their ability to participate in the tour.
- Helmets and protective gear are usually provided, and participants are required to wear them at all times while riding.
- Operators may reserve the right to refuse service if participants are deemed unfit to ride due to intoxication or medical concerns.
Licensing and Insurance
- Riders must possess a valid motorbike license and, ideally, an international driving permit.
- Participants are advised to acquire travel insurance that covers motorbike riding, as the tour operator may not be liable for accidents or injuries.
Equipment
- The operator will generally provide well-maintained motorbikes, but participants are responsible for the bike while in their possession.
- Any damages or loss of equipment may result in additional charges.
Liability Waiver
- Participants may be required to sign a liability waiver acknowledging the inherent risks involved in motorcycle riding and releasing the tour operator from liability for accidents, injuries, or other incidents during the tour.
Itinerary Changes
- Itineraries may be subject to change due to weather conditions, war, road closures, or other unforeseen circumstances.
- The operator reserves the right to make modifications to the itinerary or accommodations as necessary to ensure safety and enjoyment.
Behavior and Conduct
- Participants are expected to respect local customs and regulations while on the tour.
- Unruly behavior or violation of local laws may result in immediate termination of participation in the tour without refund.
Photography and Media
- Operators may take photographs or videos during the tours for promotional purposes. Participants may be asked for their consent.
- Participants may be encouraged to share their experiences and posts on social media platforms.
Contact Information
- Participants should have the contact information for the tour operator readily available for emergencies or inquiries.
Conclusion
Understanding the specific terms and conditions of the Easy Rider motorbike tours you choose is crucial for a smooth and enjoyable experience in Laos. Always read the terms provided by your chosen tour operator before booking and don’t hesitate to ask questions if you have any uncertainties. This helps ensure that you are well-prepared for your adventure!
Responsibility:
- Indochina Holidays Travel company and the leading adventure operator in Vietnam and Southern Asia, specializing in cycling, trekking, motorbike adventure tours would like to advise you that, the schedule of flight are subject to change by any airline company without prior notification due to weather conditions(Especially Vietnam Airlines, Laos, Myanmar, and Cambodia airlines).
- Indochina Holidays Travel company can not fully guarantee that the proposed itinerary can be carried out as planned. In cases of schedule changes or cancellation of flights, the Indochina Holidays Travel company will try its best to arrange a flight for boarding or arrange an alternate itinerary.
- Once your trip has been confirmed as the prices are fixed and a 30% of your tour costs have been received by the Indochina Holidays Travel company. Then your trips will be guaranteed to depart.
UNUSED SERVICES
No refunds or exchanges can be made concerning accommodation, meals, sightseeing tours, transport, or any other services, included in the tour price, but not utilized by the tour members.
Travel documents will be compiled after the deposit has been received and are sent two or three weeks before departure. These documents will be sent via email and should be printed out by participants and retained as a receipt.
RESPONSIBILITY
All possible care is taken to ensure that our suppliers maintain the highest possible standards. However, we are not responsible in any way for problems, however, they arise, that result from the booking of services we do not directly control.
Cambodia Easy Rider Motorbike Tours its subsidiaries, affiliated companies, servants, or agents shall not be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses, or inconvenience caused directly or indirectly due to any events beyond our control.
VALIDITY
This information is valid at the time of publication but is subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately? However, should the Terms and Conditions change after the deposit is paid, the Terms and Conditions under which the deposit was paid shall apply.
Remark: Depending on weather and road conditions, the itinerary is subject to changes